Notes/Domino One-Stop Support
Notes/Domino
One-Stop Support
Development, version upgrades, operations and IT support. A team that keeps up with every Notes/Domino release handles it all through a single point of contact.
Scope
What we cover
Choose only the services you need. If you are not sure where to start, just tell us about your current situation. Detailed pages are available in Japanese.
Application maintenance & IT support
Enhancements and maintenance for in-house apps whose developers have left and for apps built by other vendors, billed in one-hour units.
Version upgrades
From out-of-support Notes/Domino releases to the latest version, including a verification environment and step-by-step procedures.
Backup & restore
Generation-managed backups and NSF-level restore, stored on network drives or in the cloud.
Nomad Web compatibility check
We inventory your existing Notes applications and check, app by app, whether they run in the browser with Nomad Web.
Notes application development
New development, enhancements and Web enablement, with deep knowledge of LotusScript, @formulas and the Notes C API.
HCL Domino Cloud
Dedicated Domino cloud from ISW, the MSP appointed by HCL, with Japanese-language support from us as ISW's partner in Japan.
Learn moreLatest Domino
Make the most of
what's new in Domino.
Notes/Domino keeps gaining new capabilities every year. We follow each release so you can upgrade and adopt new features smoothly.
Nomad Web
Use Domino applications from a web browser.
HCL Verse
Secure, smart enterprise mail that runs on Domino alone.
Domino Leap
Low-code app development in the browser (separate licence).
Backup & restore
Generation-managed backup of mail and apps to network drives or the cloud.
Domino Restyle
Refresh the UI of Notes applications with a modern, flat look.
Domino REST API
Secure access to Domino data from external systems.
Certificate manager
Manage TLS certificates, including Let's Encrypt®, directly in Domino.
ID vault
Secure management of Notes IDs, required for Nomad and Nomad Web.
64-bit Notes
A 64-bit Notes client is available from V12.0.2.
SAML single sign-on
Sign in with AD FS or Microsoft Entra ID (formerly Azure AD).
Domino on Docker
Simple, repeatable Domino installation with Docker images.
TOTP & passkeys
Multi-factor authentication with one-time passwords or passkeys.
How to start
Pay only for what you use,
in one-hour units.
Support is normally contracted annually. There is no monthly minimum: use the support hours you purchase at any time during the year. We respond within the same day to three business days.
Business hours
Weekdays 9:00–17:00 (JST)
Contact us
Tell us about your environment and challenges by form or phone.
Review your situation
We check versions, server configuration and target applications, and outline the approach.
Quote & contract
We propose the support hours that fit the work.
Support begins
Engineers who know Notes/Domino inside out work with you directly.
Contact
Tell us about your
Notes/Domino challenges.
Even if you are not sure where to start, we are happy to listen. We will review your current environment and suggest the best way forward.