MSP - HCL Domino Cloud
HCL Domino Cloud
(MSP)
Keep using Domino without the work of system administration and version upgrades. An MSP appointed by HCL hosts a Domino environment dedicated to you in the cloud, and KTrick, as the MSP's partner in Japan, is your local point of contact with support in Japanese.
Problem
Does this sound familiar?
"We don't have enough Notes/Domino administrators."
The MSP takes care of all server operations and maintenance.
"Regular version upgrades are a burden."
Leave Domino operations to the MSP, version upgrades included.
"We use Domino only for applications, not for mail."
Apps-only and mail-only hosting are both available.
"We want to use our Domino apps on the go."
Nomad and Nomad Web are included as standard.
How it is provided
An HCL-appointed MSP,
with a contact in Japan.
The cloud platform is provided by ISW, which HCL has appointed as a global MSP. As ISW's partner in Japan, KTrick is the point of contact for customers and partner companies in Japan.
Service name: ISW HCL Partner Cloud
HCL
The vendor of HCL Notes/Domino. HCL has appointed ISW as a global MSP.
ISW (Australia)
The global MSP appointed by HCL. ISW provides and operates the Domino cloud platform dedicated to each customer.
KTrick (partner and point of contact in Japan)
Japanese-language point of contact, technical support in Japan (Japanese Premium Support, a paid option), and Web enablement and modernization of your applications.
Partner companies
Partner companies working with KTrick can also propose and provide the service.
Usage patterns
Four usage patterns
to match how you use Domino.
Mail and apps, or just one of them. Your Domino is hosted the way you use it.
Mail only
Only your HCL Notes mail is hosted in the cloud.
Mail and apps
All of your HCL Notes/Domino mail and applications are hosted in the cloud.
Mail in the cloud, apps on premises
Mail is hosted in the cloud, and licenses to run mail and applications on premises are included. For when the cloud is your base but you need to keep certain apps or mail in-house.
Apps only
Only your Domino applications run in the cloud. Ideal if you use another vendor's product for mail and calendar but want to run your Domino apps in the cloud.
- Servers
- A Domino V12/V14 cluster dedicated to you (single-tenant private cloud)
- Licenses
- Includes the HCL licenses required for mail and applications. No CCB license purchase is needed
- Notes client
- Download rights for HCL Notes V12/V14
- Mobile & web mail
- Traveler (mobile access from iOS and Android devices) / Verse (mail in the browser)
- Security
- Anti-spam, anti-virus and anti-malware services (if you do not already have them)
- Storage
- 50 GB per user (mail and apps) / 5 GB per user (apps only)
- Backup
- Backups with generation management
- Nomad
- Nomad / Nomad Web included as standard
- Domino Leap
- Available
- DJX
- Supported
- Load balancing
- Supports HTTP load balancers
Note: In the apps-only pattern (MSP - HCL Domino Application Only Cloud), storage is 5 GB per user, and Traveler, Verse and similar services are not included.
Local point of contact
From choosing a usage pattern to quotation and contract, we handle everything in Japanese.
Japanese Premium Support
On weekdays from 9:00 to 17:00 (JST), KTrick answers your technical questions in Japanese.
Web enablement & modernization
Talk to KTrick about Web enablement or a rebuild of your Domino apps hosted in the cloud.
Development & Modernization
Contact
Tell us about your
Notes/Domino challenges.
Even if you are not sure where to start, we are happy to listen. We will review your current environment and suggest the best way forward.